Support and guidance for Parents and Guardians

Supporting those you love

The likelihood is that your son or daughter will have been referred to us by an “organisation” such as school, Social Services, Victim Support or similar.

If this is the case the support offered to the young person will be funded by this agency and you will not be involved in the finances relating to our work.

How we work

What we offer

  • Trusted Mentors
  • 1:1 Support
  • Confidentiality
  • Advocacy
  • Sign-Posting
  • Leisure Activities
  • Positive anger/behaviour strategies
  • Healthy decision making e.g. drugs/alcohol support

When a suitable Support Worker has been allocated to the young person, you will be contacted by a member of our Operations Team, giving you the initial opportunity to talk to us.

An initial “home visit” is arranged giving everyone involved the opportunity to meet and you, the chance to ask any questions whilst finding out more about what might be involved. As our work with the young person is directed totally towards them, it also gives us the chance to talk about activities which may be enjoyed as well as issues and problems that need to be addressed.

During this meeting if your son/daughter is under 18 years old, we also ask that you sign a Consent Form and discuss our Privacy Policy, ensuring the safety of everyone who we work with. Young Adults over 18 years old are responsible for their own consent.

During the timespan of our support, we advise that contact details between yourselves and the Support Worker are exchanged and that, should sessions have to be cancelled, notice is given at the earliest possible time. This prevents unnecessary costs being accumulated.

How we've helped

I am so pleased and feel very lucky to have been allocated such incredible support workers for my daughter. They are both wonderful with her and she is very happy. I was very worried about how things would go and I am delighted. Both ladies are so highly skilled in behavioural difficulties and have excellent management techniques.

— Parent